FAQ

Default solution folder, feel free to edit or delete it.

Missing Package Response
Thank you for contacting us today & for being a CheapUndies customer. We’re sorry to hear you are having some issues with the delivery of your package. ...
Fri, 1 May, 2015 at 11:58 AM
Returned Package
Thank you for being a CheapUndies customer. We are contacting you today because a package for your order #S was recently sent back to us by the USPS, marked...
Fri, 1 May, 2015 at 11:59 AM
Unsubscribe Response
Thank you for contacting us today. Oh no! We hate to see you go, but we will add you to our unsubscribe list. Please allow up to 48 hours for this change ...
Fri, 1 May, 2015 at 12:01 PM
Claim Resolution: Gift Certificate
Thank you for your patience while we waited on a resolution to the investigation with the postal service on your order #. Unfortunately, the USPS was unable...
Fri, 1 May, 2015 at 12:08 PM
Claim Resolution: Replacement + Certifiate
Thank you for your patience while we waited on a resolution to the investigation with the postal service on your order #. Unfortunately, the USPS was unable...
Fri, 1 May, 2015 at 12:09 PM
Claim Resolution: Replacement
Thank you for your patience while we waited on a resolution to the investigation with the postal service on your order #. Unfortunately, the USPS was unable...
Fri, 1 May, 2015 at 12:09 PM
Secondary Unit #
Thank you for your help, however, our system is stating this address needs a secondary unit number to process through. Is there an apartment, unit or suit...
Fri, 1 May, 2015 at 12:10 PM
No POC On Website
Thank you for contacting us today & for sharing your thoughts and opinions. We sincerely apologize if anyone has somehow felt offended by the models f...
Fri, 1 May, 2015 at 12:11 PM
Address Correction Response
Thank you for your response! We'll get this address amended and have these items back out in the mail to you as soon as possible. Thank you again for ...
Fri, 1 May, 2015 at 12:12 PM
Customer Address Change/Correction
Thank you for contacting us today & for being a CheapUndies customer. Good news! Since your order was still processing we were able to get hat address c...
Fri, 1 May, 2015 at 12:13 PM